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a:hover{text-decoration:underline}.vdm-section-title{font-size:13px;font-weight:800;color:#1e293b;text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px}.vdm-interest p{font-size:14px;color:#475569;margin:0 0 10px;line-height:1.5}.bi-tags{display:flex;flex-wrap:wrap;gap:8px}.bi-tag{background:#f0f9ff;color:#0369a1;border:1px solid #bae6fd;border-radius:20px;padding:4px 12px;font-size:12px;font-weight:600}.no-notes{font-size:13px;color:#94a3b8;font-style:italic}.notes-list{display:flex;flex-direction:column;gap:8px;margin-bottom:12px}.note-item{display:flex;align-items:flex-start;gap:10px;font-size:13px;color:#374151;background:#f8fafc;border-radius:8px;padding:10px 12px}.note-dot{width:8px;height:8px;border-radius:50%;background:#bf1e2e;flex-shrink:0;margin-top:4px}.note-add-row{display:flex;gap:8px}.note-input{flex:1;border:1.5px solid #e2e8f0;border-radius:10px;padding:10px 14px;font-size:13px;color:#1e293b;outline:none;transition:border .2s}.note-input:focus{border-color:#bf1e2e}.note-add-btn{background:#bf1e2e;color:#fff;border:none;border-radius:10px;padding:10px 18px;font-size:13px;font-weight:700;cursor:pointer}.note-add-btn:hover{background:#a01825}.vdm-actions{display:flex;gap:10px;flex-wrap:wrap}.vdm-btn{flex:1;min-width:120px;padding:12px 16px;border-radius:12px;border:none;font-size:14px;font-weight:700;cursor:pointer;text-align:center;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:6px;transition:all .18s}.vdm-btn.call{background:#eff6ff;color:#2563eb}.vdm-btn.call:hover{background:#dbeafe}.vdm-btn.wa{background:#f0fdf4;color:#16a34a}.vdm-btn.wa:hover{background:#dcfce7}.vdm-btn.advance{background:#bf1e2e;color:#fff}.vdm-btn.advance:hover{background:#a01825}.add-visitor-modal{background:#fff;border-radius:20px;width:520px;max-width:95vw;max-height:90vh;overflow-y:auto;position:relative;padding:32px;box-shadow:0 20px 60px #00000040}.avm-title{font-size:22px;font-weight:800;color:#1e293b;margin:0 0 6px}.avm-sub{font-size:13px;color:#64748b;margin:0 0 24px;line-height:1.5}.avm-form{display:flex;flex-direction:column;gap:16px}.avm-row{display:flex;flex-direction:column;gap:6px}.avm-row label{font-size:12px;font-weight:700;color:#374151;text-transform:uppercase;letter-spacing:.04em}.avm-row input,.avm-row textarea,.avm-row select{border:1.5px solid #e2e8f0;border-radius:10px;padding:10px 14px;font-size:14px;color:#1e293b;outline:none;transition:border .2s;resize:none;font-family:inherit}.avm-row input:focus,.avm-row textarea:focus{border-color:#bf1e2e}.avm-footer{display:flex;gap:12px;justify-content:flex-end;padding-top:8px}.avm-cancel{background:#f1f5f9;color:#64748b;border:none;border-radius:10px;padding:11px 22px;font-size:14px;font-weight:600;cursor:pointer}.avm-cancel:hover{background:#e2e8f0}.avm-submit{background:#bf1e2e;color:#fff;border:none;border-radius:10px;padding:11px 24px;font-size:14px;font-weight:700;cursor:pointer}.avm-submit:hover{background:#a01825}@media (max-width: 900px){.visitors-tab{padding:16px}.visitor-stats-row{grid-template-columns:repeat(2,1fr)}.visitors-grid{grid-template-columns:1fr}.pipeline-strip{gap:4px}.pipeline-arrow{display:none}.visitors-header-top{flex-direction:column;align-items:flex-start}}.visitors-guide-btn{background:#f5f3ff;color:#7c3aed;border:1.5px solid #c4b5fd;border-radius:10px;padding:10px 18px;font-size:14px;font-weight:600;cursor:pointer;transition:all .18s;white-space:nowrap}.visitors-guide-btn:hover{background:#ede9fe;border-color:#7c3aed}.vc-action-btn.script{background:#f5f3ff;color:#7c3aed;border:1.5px solid #c4b5fd}.vc-action-btn.script:hover{background:#ede9fe}.vdm-script-block{margin:16px 0;border:1.5px solid #e9d5ff;border-radius:12px;overflow:hidden;background:#faf5ff}.vdm-script-toggle{width:100%;display:flex;align-items:center;gap:10px;padding:12px 16px;background:none;border:none;cursor:pointer;font-size:14px;font-weight:600;color:#3b1f6e;text-align:left}.vdm-script-toggle:hover{background:#f3e8ff}.vdm-script-stage-pill{font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px}.vdm-script-chevron{margin-left:auto;font-size:11px;color:#9333ea}.vdm-script-content{padding:0 16px 16px}.vdm-script-tone{font-size:12px;font-weight:600;margin-bottom:12px}.vdm-script-step{margin-bottom:12px}.vdm-script-step-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:#6b7280;margin-bottom:4px}.vdm-script-step-text{background:#fff;border-left:3px solid #9333ea;padding:9px 12px;border-radius:0 8px 8px 0;font-size:13px;color:#374151;line-height:1.55;font-style:italic}.vdm-script-tip{background:#fef9c3;border-radius:8px;padding:9px 12px;font-size:12px;color:#713f12;margin-top:8px}.vdm-script-full-btn{margin-top:10px;background:#7c3aed;color:#fff;border:none;border-radius:8px;padding:8px 16px;font-size:12px;font-weight:600;cursor:pointer}.vdm-script-full-btn:hover{background:#6d28d9}.talk-guide-modal{background:#fff;border-radius:20px;width:760px;max-width:96vw;max-height:88vh;overflow-y:auto;position:relative;box-shadow:0 24px 80px #0000002e;display:flex;flex-direction:column}.tgm-header{background:linear-gradient(135deg,#4c1d95,#7c3aed);padding:28px 32px 20px;border-radius:20px 20px 0 0;color:#fff}.tgm-title{font-size:22px;font-weight:800;margin-bottom:4px}.tgm-sub{font-size:13px;opacity:.85;margin:0 0 16px}.tgm-stage-tabs{display:flex;flex-wrap:wrap;gap:8px}.tgm-stage-tab{background:#ffffff26;color:#fff;border:1.5px solid rgba(255,255,255,.3);border-radius:20px;padding:6px 14px;font-size:12px;font-weight:600;cursor:pointer;transition:all .18s;white-space:nowrap}.tgm-stage-tab:hover{background:#ffffff40}.tgm-stage-tab.active{font-weight:800;box-shadow:0 2px 8px #00000026}.tgm-body{padding:24px 32px 28px}.tgm-tone{display:flex;align-items:center;gap:8px;font-size:13px;margin-bottom:20px}.tgm-tone-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0}.tgm-steps{display:flex;flex-direction:column;gap:14px}.tgm-step{display:flex;gap:14px;align-items:flex-start}.tgm-step-num{width:28px;height:28px;border-radius:50%;color:#fff;font-size:13px;font-weight:800;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px}.tgm-step-body{flex:1}.tgm-step-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.6px;color:#6b7280;margin-bottom:5px}.tgm-step-text{background:#f8fafc;border-left:3px solid #9333ea;padding:11px 14px;border-radius:0 10px 10px 0;font-size:14px;color:#1e293b;line-height:1.6;font-style:italic}.tgm-tip{display:flex;gap:10px;align-items:flex-start;background:#fef9c3;border-radius:10px;padding:13px 16px;margin-top:20px;font-size:13px;color:#713f12;line-height:1.55}.tgm-tip-icon{font-size:16px;flex-shrink:0}.tgm-reminder{margin-top:14px;background:#f0fdf4;border:1.5px solid #bbf7d0;border-radius:10px;padding:12px 16px;font-size:13px;color:#166534;line-height:1.55;font-style:italic}